Quaid Tahir

Portfolio Website Project

www.quaidtahir.com — Built with Next.js, TypeScript, Tailwind CSS

Designed, developed, and deployed a modern personal portfolio website to showcase my technical skills, projects, and professional background. The site is fully responsive, optimized for performance, and includes interactive UI elements, custom animations, and a secure contact form that integrates with Resend to deliver real-time email notifications.

• Developed with Next.js App Router, TypeScript, and Tailwind CSS to ensure scalable architecture and maintainable code.
• Integrated Framer Motion for smooth page transitions and interactive animations across components.
• Built a dynamic contact form with Zod validation and Resend email API, ensuring reliable message delivery to my inbox.
• Deployed on Vercel with a custom domain via Namecheap, ensuring fast global load times with edge caching.
• Optimized for SEO, performance (via image optimization and lazy loading), and accessibility (semantic HTML, keyboard navigation).
• Mobile-first and fully responsive design with custom dark/light theme support.
• Source code hosted on GitHub, following clean code practices and Git-based version control.

Amazon - IT Support Specialist II

• Resolved 85+ IT tickets weekly within SLAs, reducing issue resolution time by 100% and driving measurable improvements in end-user satisfaction and productivity.
• Executed multiple Change Management (CM) projects—including UPS battery replacements, MDF/IDF FCPIMMS, and AP lifecycle upgrades—resulting in increased infrastructure reliability and reduced downtime.
• Partnered with vendors to plan and execute Change Management (CM) activities with precision, minimizing downtime and ensuring on-time project delivery across multiple sites.
• Provided technical support to 1,000+ users and devices, troubleshooting complex hardware and software issues to sustain continuous business operations and maintain 100% system uptime.
• Collaborated with cross-functional teams to improve operational efficiency by 15%, streamlining workflows and boosting productivity.
• Monitored network traffic and performance metrics using tools such as Hylas and Imperium, proactively identifying and resolving issues related to high-severity events to maintain uninterrupted operations.